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Front Desk Agent Jobs in Canada 2024 – Visa Sponsorship

The goal of our team is to ensure that guests have a picture-perfect, unforgettable experience. You are instrumental in the accomplishment of that objective. At Jasper Inn, our front desk staff is responsible for all aspects of a typical hotel, including the roles of activities director and reservations coordinator.

Details About Front Desk Agent Jobs in Canada:

  • Company: Jasper Inn
  • Website:
  • Job Type: Full-time, 40 hrs a week, year-round
  • Salary: Starting Wage of $17 to $18/hour
  • Address: Jasper Inn 98 Geikie Street Jasper, Alberta T0E 1E0 Canada

Occupational Duties:

  • Responsible for the check-in and check-out processes of hotel visitors.
  • Respond to all incoming and outgoing messages on the hotel phone.
  • Possess a comprehensive understanding of the services available in the vicinity and on-site, and be capable of responding to inquiries regarding them.
  • Reserve and sell adjacent activities—commission for certain reservations.
  • Employ precise accounting and money-management strategies.
  • Guest requests must be promptly and responsibly addressed.
  • Maintain open channels of communication with all other hotel departments.
  • Maintain a precise record of available rooms, room assignments, and reservations.
  • Assume responsibility for reservations made through online travel agencies (OTAs), email, and phone.
  • Foster recurrent business by embodying the Jasper Inn & Suites’ culture.
  • Execute additional duties that are pertinent as required.

Check Also: Hotel Housekeeper Jobs in Canada 2024 – Visa Sponsor

Qualifications for Front Desk Agent Jobs in Canada:

You are a diligent team member who is enthusiastic about ensuring that the Jasper Inn’s guests have an unforgettable experience. You possess a “glass half full” mentality and are enthusiastic, motivated, and cheerful. Additional attributes that you possess include:

  • a commitment to meticulousness and exceptional customer service.
  • an individual who is proactive, adaptable, trustworthy, respectful, and possesses integrity.
  • the ability to function effectively in a fast-paced work environment.
  • exceptional communication, organizational, and interpersonal skills.
  • Possessing a pleasant, professional, self-driven, and courteous demeanor.
  • the ability to function effectively in both solitary and team settings with minimal or no supervision.
  • the capacity to stand for the duration of a shift and perform multiple shift hours.
  • Highly proficient in personal computers; Opera PMS proficiency is desirable but not mandatory.
  • Experience in customer service or at a front desk is advantageous.
  • relevant work expertise and training in the hospitality or tourism sectors.
  • Knowledge of a second language is advantageous; exceptional written and verbal English skills are required.

Benefits of Front Desk Agent Jobs in Canada:

  • Salary and Benefits: Front Desk Agents in Canada are generally compensated at a competitive rate. Additionally, numerous employers provide their employees with retirement plans, health insurance, dental and vision coverage, and discounts on hotel services.
  • Career Advancement Opportunities: The hospitality industry offers a strong foundation for career advancement through the employment of a Front Desk Agent. Employees have the opportunity to advance to supervisory or managerial positions or to specialize in specific areas, such as sales, events, or visitor services.
  • Skill Development: The Front Desk Agent’s responsibilities encompass a diverse array of responsibilities that contribute to the acquisition of valuable skills, such as multitasking, time management, communication, problem-solving, and customer service. These abilities apply to a variety of positions, both within and outside the hospitality sector.
  • Employment Stability: Front Desk Agents are afforded employment stability by the robust and expanding hospitality industry in Canada. Consistent employment opportunities are guaranteed by the consistent demand for hotel services, which is influenced by tourism and business travel.
  • Cultural Exposure: Front Desk Agents engage with visitors from various countries, offering a distinctive opportunity to acquire knowledge about various cultures and traditions. This exposure broadens personal horizons and improves cultural competence.
  • Networking Opportunities: Employees who work at the hotel’s front desk have the opportunity to establish a professional network with industry professionals, guests, and colleagues. Future job opportunities and career advancement may result from networking connections.
  • Employee Recognition and Rewards: Numerous hotels have implemented initiatives to acknowledge and compensate employees for exceptional performance. Front Desk Agents who demonstrate exceptional performance may be granted incentives, awards, or other forms of recognition.
  • Staff Training and Development: Hotels frequently allocate resources to employee training and development. Comprehensive training in customer service, hotel operations, and proprietary systems is provided to Front Desk Agents to guarantee that they are adequately prepared to handle their responsibilities.
  • Work-Life Balance: Although the hospitality industry can be demanding, numerous hotels provide flexible scheduling options to accommodate employees’ personal lives and commitments. This adaptability can assist in the preservation of a wholesome work-life balance.
  • Positive Work Environment: The hotel front desk position frequently involves working in a team-oriented environment. A supportive and positive workplace culture is fostered through collaboration and cooperation.

About Us:

Jasper Inn is a member of the INNhotels family of independent hotels. We have real estate in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount, and Invermere.

We offer the following services:

  • An exceptional work environment that offers opportunities for professional advancement and development within the Jasper Inn and the INNHotels hotel chain.
  • a generous salary schedule.
  • Develop a health plan for the group.
  • Staff events and seasonal discounts on outdoor activities in the vicinity.
  • Discounts on hotels that are affiliated with the INNHotels chain.
  • Staff housing is accessible to the appropriate candidate.
  • Are you of the opinion that you would be a formidable opponent? Please submit your resume to the email address or facsimile number provided below. We are grateful for all applications; however, we will only correspond with those who are selected for an interview.

Email: Sarab Singh, Front Office Manager at

  1. Is the front desk in demand in Canada?

    It is expected that 9,600 new job openings (resulting from expansion demand and substitute demand) will be established for hotel front desk attendants between 2022 and 2031. In addition, 8,800 new job seekers (resulting from school leavers, immigration, and mobility) are expected to be available to fill these vacant positions.

  2. How much do front desk agents make in Canada?

    The average yearly wage for a front desk agent in Canada is $33,150, which equates to $17 per hour.

  3. Do you need experience to be a front desk agent?

    Front desk agents need to have a high school diploma and some experience in the hotel and restaurant industry to be employed by hotels and resorts. Associate degrees in hotel management and hospitality management can be obtained at certain community colleges.

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